Digital ecosystem and new banking models: World Retail Banking Report 2018

21 November 2018
Digital ecosystem and new banking models: World Retail Banking Report 2018

Summary of the event

This is a working breakfast in which the new business models in open banking ecosystems centered on the client and with the participation of traditional banks, FinTech firms, regulators, developers and non-banking firms will be discussed.
During the event, cases of uses and experience in APIS and BBVA open banking will be presented by the Head of BBVA Open Platform Spain, Ricardo Segoviano. Representatives of other first level banks will also participate.


09:30 Check in and coffee
10:00 Welcome and introduction
10:10 Presentation of the World Retail Banking report. Marga García Aguila, Vice President of Capgemini
10:45 Openbanking on Amazon.
11:10 Practical cases in Open Banking: The experience of BBVA, by Ricardo Segoviano, Head of BBVA Open Platform Spain BBVA. One Pay FX: simplifying the experience of international payments, by Manuel Cantalapiedra, Director of Banco Santander Innovation. The human touch as a differential element in customer service, by Neme Fernández Navas, Multichannel Corporate Director at Bankia.
12:30 Coffee and Networking


About the report
The 2018 Global Retail Banking Report of Capgemini and Efma explores how the arrival of non-financial service players, emerging technologies and growing customer expectations have impacted the banking industry and are setting the path for the future of innovation and business models.
The report can be downloaded fromthiis link.




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21 November 2018



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