Frequently asked questions

1. About BBVA API_Market

1.1. Who is BBVA API_Market intended for? Is it a service for companies or individuals?
BBVA API_Market is intended for companies and businesses interested in creating value-added services based on financial APIs. In the private area for each country, you will find the information you need to access the Sandbox and then ask for access to production if you are interested.
1.2. Who is behind BBVA API_Market?
BBVA API_Market offers information on APIs provided by different BBVA Group entities in the following geographies:

– Spain: APIs owned by BBVA, S.A.
– Mexico: APIs owned by BBVA Bancomer, S.A.
– USA: APIs owned by BBVA Open Platform, Inc.

After registration, you access the APIs of the BBVA Group’s entities as follows: 

– APIs for Mexico and Spain: es.bbvaapimarket.com owned by BBVA OP3N, S.L.
– United States APIs: bbvaopenplatform.com owned by BBVA Open Platform, Inc.

Consult the information available in BBVA API_Market about each API for details about the owner and where you can register to use it.
1.3. What is BBVA?

BBVA is a customer-centric global financial services group founded in 1857. The group has a comfortable position of leadership in the Spanish market, is the largest financial institution in Mexico, has leading franchises in South America and the main states of the southern United States. It is also the largest shareholder of Garanti BBVA in Turkey. Its purpose is to offer its customers the best banking solutions and help them make the most appropriate financial decisions through a simple user-friendly experience. The bank operates on a solid and essential principle: customers come first. Through its responsible banking model, BBVA is committed to building a more sustainable and inclusive society.

BBVA is one of the world’s leading banks and a recognized leader in open banking. BBVA API_Market has been its pioneering project in offering APIs in Spain and Mexico since 2017. BBVA was also the first major bank to offer Banking as a Service in the United States, in 2018.

BBVA is the winner of The Banker’s award for the most innovative bank in Europe and the world, acknowledging its leadership in banking transformation through open banking.

BBVA is one of the 50 most important banks in the world, providing multi-channel services and operating in more than 30 countries.

2. About how BBVA API_Market works

2.1. Do I need to be a BBVA customer to use the APIs published in BBVA API_Market?
No, you don’t need to be a BBVA customer to use the APIs published in BBVA API_Market. Just sign up to access the private area and Sandbox environment of the country of the APIs you want to use.
2.2. Is there any charge for using APIs?
No, access to both the private area and the Sandbox, where you can test certain APIs, is completely free. The cost of using API in a production environment depends on the services used and how much they are used, and this would have to be analyzed before being able to tell you.
2.3. Where can I use the BBVA API_Market APIs?
BBVA API_Market provides information on BBVA’s APIs in Spain, Mexico and the United States. To test a country’s API, you must register on the appropriate platform to access the country’s Sandbox.
2.4. How do I register with BBVA API_Market?
To register as a BBVA API_Market user in a certain country, first identify the APIs you are interested in and register as a user in that country. To do this, fill in the registration form of said country’s private area with data such as your company name, username, your email and a password for the account you are creating.

If you are already a BBVA customer in Spain, you can use the BBVA Connect service in the registration form so that we can retrieve your data and fill in the registration form by logging in to the service.
2.5. How do I access the APIs’ production environment?
To get access to the production environment of the available APIs, please select the API that interests you and contact us.
2.6. I am having problems with my username and/or password. What should I do?
First, you can check the browser settings to see if the Allow cookies option is enabled. If it isn’t, enable it and try to enter your private area. If the problem persists, you can reset your password from the login screen.

If you are still unable to gain access, get in contact with us.
2.7. I forgot the email I used to register.
Contact us and we will fix the problem.

3. About BBVA’s APIs

3.1. What is an API?
An API is a set of instructions designed to connect two applications and allow them to exchange information. In any industry, technologies such as APIs or the cloud are essential for rapid access to new digital ecosystems, because they create agile and efficient connections in secure environments.
3.2. What APIs are available in BBVA API_Market and how can I test them?
You can see all the available APIs in BBVA API_Market at the APIs Catalogue. To test a specific API, you have to register to access the private area of the country in question.
3.3. What services do the APIs include?
Each API is designed to offer one or more services. The best way to learn more about what an API can do is to look at its product data sheets and technical documents. All developer resources are available in the Developers section.
3.4. How valid is the data available in the sandbox environment?
The data in the Sandbox environment is not real, but it is created to follow the same structure as the data in the production environment so you can have a realistic experience of how the BBVA API_Market works.
3.5. How do I move my APIs to production?
If you have already tried the BBVA API_Market APIs and you know which APIs are best suited to your needs, you can contact us to ask to move to production. A team of experts will accompany you and explain the steps to follow. We will explain everything about our process in detail.
3.6. I don’t know how APIs work. Can I get any kind of help?
You can contact us at any point in the process.

Our team of open banking experts will help you make the most of the possibilities of APIs and the solutions BBVA offers to boost your business. We’ll tell you how you can integrate BBVA APIs into your systems to expand, improve and optimize your processes. We will be by your side during development and launch, to help you make the whole process work smoothly.

If you want to learn more about the APIs, we have prepared a set of guides in which we resolve the main issues you will come across in this process, and a lot of technical documentation in the Developers section.

4. About the geographies in which BBVA API_Market is present

4.1 For which countries are APIs available?
BBVA API_Market is currently present in the United States, Spain and Mexico. We will soon include APIs from more countries and APIs to be used worldwide.
4.2. Can I register and work with multiple countries?
Yes, you can register in all the countries you want without constraint. Please note that the provision of APIs is country-specific, so when you want to access the Sandbox to test a specific API, you must register in a private area to access the Sandbox of the country with which it is associated.
1. About BBVA API_Market
1.1. Who is BBVA API_Market intended for? Is it a service for companies or individuals?
BBVA API_Market is intended for companies and businesses interested in creating value-added services based on financial APIs. In the private area for each country, you will find the information you need to access the Sandbox and then ask for access to production if you are interested.
1.2. Who is behind BBVA API_Market?
BBVA API_Market offers information on APIs provided by different BBVA Group entities in the following geographies:

– Spain: APIs owned by BBVA, S.A.
– Mexico: APIs owned by BBVA Bancomer, S.A.
– USA: APIs owned by BBVA Open Platform, Inc.

After registration, you access the APIs of the BBVA Group’s entities as follows: 

– APIs for Mexico and Spain: es.bbvaapimarket.com owned by BBVA OP3N, S.L.
– United States APIs: bbvaopenplatform.com owned by BBVA Open Platform, Inc.

Consult the information available in BBVA API_Market about each API for details about the owner and where you can register to use it.
1.3. What is BBVA?

BBVA is a customer-centric global financial services group founded in 1857. The group has a comfortable position of leadership in the Spanish market, is the largest financial institution in Mexico, has leading franchises in South America and the main states of the southern United States. It is also the largest shareholder of Garanti BBVA in Turkey. Its purpose is to offer its customers the best banking solutions and help them make the most appropriate financial decisions through a simple user-friendly experience. The bank operates on a solid and essential principle: customers come first. Through its responsible banking model, BBVA is committed to building a more sustainable and inclusive society.

BBVA is one of the world’s leading banks and a recognized leader in open banking. BBVA API_Market has been its pioneering project in offering APIs in Spain and Mexico since 2017. BBVA was also the first major bank to offer Banking as a Service in the United States, in 2018.

BBVA is the winner of The Banker’s award for the most innovative bank in Europe and the world, acknowledging its leadership in banking transformation through open banking.

BBVA is one of the 50 most important banks in the world, providing multi-channel services and operating in more than 30 countries.
2. About how BBVA API_Market works
2.1. Do I need to be a BBVA customer to use the APIs published in BBVA API_Market?
No, you don’t need to be a BBVA customer to use the APIs published in BBVA API_Market. Just sign up to access the private area and Sandbox environment of the country of the APIs you want to use.
2.2. Is there any charge for using APIs?
No, access to both the private area and the Sandbox, where you can test certain APIs, is completely free. The cost of using API in a production environment depends on the services used and how much they are used, and this would have to be analyzed before being able to tell you.
2.3. Where can I use the BBVA API_Market APIs?
BBVA API_Market provides information on BBVA’s APIs in Spain, Mexico and the United States. To test a country’s API, you must register on the appropriate platform to access the country’s Sandbox.
2.4. How do I register with BBVA API_Market?
To register as a BBVA API_Market user in a certain country, first identify the APIs you are interested in and register as a user in that country. To do this, fill in the registration form of said country’s private area with data such as your company name, username, your email and a password for the account you are creating.

If you are already a BBVA customer in Spain, you can use the BBVA Connect service in the registration form so that we can retrieve your data and fill in the registration form by logging in to the service.
2.5. How do I access the APIs’ production environment?
To get access to the production environment of the available APIs, please select the API that interests you and contact us.
2.6. I am having problems with my username and/or password. What should I do?
First, you can check the browser settings to see if the Allow cookies option is enabled. If it isn’t, enable it and try to enter your private area. If the problem persists, you can reset your password from the login screen.

If you are still unable to gain access, get in contact with us.
2.7. I forgot the email I used to register.
Contact us and we will fix the problem.
3. About BBVA’s APIs
3.1. What is an API?
An API is a set of instructions designed to connect two applications and allow them to exchange information. In any industry, technologies such as APIs or the cloud are essential for rapid access to new digital ecosystems, because they create agile and efficient connections in secure environments.
3.2. What APIs are available in BBVA API_Market and how can I test them?
You can see all the available APIs in BBVA API_Market at the APIs Catalogue. To test a specific API, you have to register to access the private area of the country in question.
3.3. What services do the APIs include?
Each API is designed to offer one or more services. The best way to learn more about what an API can do is to look at its product data sheets and technical documents. All developer resources are available in the Developers section.
3.4. How valid is the data available in the sandbox environment?
The data in the Sandbox environment is not real, but it is created to follow the same structure as the data in the production environment so you can have a realistic experience of how the BBVA API_Market works.
3.5. How do I move my APIs to production?
If you have already tried the BBVA API_Market APIs and you know which APIs are best suited to your needs, you can contact us to ask to move to production. A team of experts will accompany you and explain the steps to follow. We will explain everything about our process in detail.
3.6. I don’t know how APIs work. Can I get any kind of help?
You can contact us at any point in the process.

Our team of open banking experts will help you make the most of the possibilities of APIs and the solutions BBVA offers to boost your business. We’ll tell you how you can integrate BBVA APIs into your systems to expand, improve and optimize your processes. We will be by your side during development and launch, to help you make the whole process work smoothly.

If you want to learn more about the APIs, we have prepared a set of guides in which we resolve the main issues you will come across in this process, and a lot of technical documentation in the Developers section.
4. About the geographies in which BBVA API_Market is present
4.1 For which countries are APIs available?
BBVA API_Market is currently present in the United States, Spain and Mexico. We will soon include APIs from more countries and APIs to be used worldwide.
4.2. Can I register and work with multiple countries?
Yes, you can register in all the countries you want without constraint. Please note that the provision of APIs is country-specific, so when you want to access the Sandbox to test a specific API, you must register in a private area to access the Sandbox of the country with which it is associated.